Every wooden nickel or plastic token order shipped in the continental U.S. is delivered to you FREE of charge via UPS Ground or FedEx Ground.
This applies to orders shipped to anywhere in the United States, except Alaska and Hawaii, US Territories, and APO, FPO, or DPO. Please email us for shipping rates to these addresses, and for orders that are to be shipped outside of the U.S. We will calculate the shipping charges, and provide you with instructions on how to order, if you wish to proceed.
Wooden nickel orders placed today will ship out in approximately 10 business days (sometimes less), depending on workload and how fast you approve your proof. If you do not require a proof, you can deduct one day from this estimate. Remember, this is just a general estimate.
Plastic token orders placed today will ship out in approximately 15 business days (sometimes less), depending on workload and how fast you approve your proof. If you do not require a proof, you can deduct one day from this estimate. Remember, this is just a general estimate.
If you require a faster turnaround time, please email or telephone us to see if we can meet your deadline. Certain rush charges may apply, but not in all cases. Please see our Rush Policy & Pricing page. Also, please allow ample time for UPS to deliver your order via regular ground. If you wish to ship via UPS Next Day Air, 2nd Day Air, or UPS 3 Day Select, please contact us for rate information.
We will make every effort to ensure that your order will reach its destination on time and in top quality condition. However, we can not guarantee that orders will not be lost, delayed or damaged during transit. Requests for refunds or a remake of any order must be made within 15 days of your delivery date. After 15 days, we must assume you have received your order, it is correct, and is in good condition. If you experience any problems do not hesitate to contact us immediately so that we may rectify the problem.
Remember, your satisfaction is our guarantee!